Indonesia

General Prinipal
All documents and goods coming to Indonesia are subject to customs inspection
The objective of customs inspections are:
a. Prevent the entry of prohited items
b. Guaranty the entry of import goods is in accordance with the requirement of the law
c. Guaranty the duty and tax are well collected

All goods valued above 100 USD are subject to import duty and tax

Import duty and tax determined by customs authority will be declared In a form named Surat Penetapan Pembayaran Bea Masuk dan atau Pendapatan Pajak (SPPBMCP) and all dutiable goods will get a billing number.
Payment of duty and tax could be made at all Post offices outlet

All import goods sent through postal services could only be collected after the reciever pay the duty and tax may apply.

Customs Procedures for APP e-Packet

Customs Contact for APP e-Packet
KANTOR PENGAWASAN DAN PELAYANAN BEA DAN CUKAI
TIPE PRATAMA KANTOR POS PASAR BARU
Gedung Pos Ibukota lt. 3
Jl. Lapangan Banteng Utara No.1, Jakarta Pusat 10710

Twitter : @BC_PasarBaru

Website : www.beacukaipasarbaru.com

Email : bcpasarbaru@kemenkeu.go.id

bcpasarbaru@gmail.com (fast response)

1 DELIVERY ATTEMPTS :
Two attempts

2 DELIVERY OPTION :
FOR NON DUTIABLE ITEMS : Home Delivery
FOR DUTIABLE ITEMS : Office Delivery

3 OTHER DELIVERY OPTIONS :
(PO BOX / Digital Locker etc.) Yes

4 DELIVERY TIME :
WEEK DAYS : 09.00 – 17.00
SATURDAY : 09.00 – 17.00
SUNDAY : No delivery
HOLLIDAY : No delivery

5 DELIVERY STANDARD (From Arrival at OE)
MINIMUM : 4 days
MAXIMUM : 15 days

6 DETENTION DAYS :
FOR UNDELIVERABLE ITEMS : 30 days
FOR OFFICE COLLECTION ITEMS : 30 days

7 TREATMENT OF UNDELIVERABLE ITEMS
RETURNED : In any cases
ABANDONED TO BE DESTROYED : undeliberable and cannot be returned
OTHERS… (specify) :

8 CUSTOMS HANDLING CHARGE :
20,000 IDR PER ITEM

9 PAYMENT OF DUTY/TAX :
At Delivery Office
At Bank

10 ADDRESS STANDARD :
Mr. Yahya Antony (Name of Addressee)
General Affairs Division (Name of Division)
Pos Indonesia (Name of Company)
Lantai 4, Gedung Pos Indonesia (Building Name and Floor)
Jalan Banda No 30 (Street Name and Number)
Bandung 40115 (City Name and Postcode)
INDONESIA (Country)

Indonesia’s E-Commerce Market
The value of the e-commerce market in Indonesia is estimated to have grown to the range of USD $55 – $65 billion by 2022. This estimate stems from a new report, titled The Digital Archipelago: How Online Commerce is Driving Indonesia’s Economic Development, that was released by management consulting firm McKinsey earlier this month.

If McKinsey’s projection is accurate then it would mean the value of Indonesia’s e-commerce market is to rise nearly eight-fold between 2017 and 2022. In 2017 Indonesia’s e-commerce market was valued at USD $8 billion. This figure refers to the gross merchandise value (GMV) of goods and services that were purchased online from e-commerce and socio-commerce platforms. Meanwhile, Indonesia had only about 30 million online shoppers, or approximately 15 percent of its total adult population of 195 million individuals.

Through the formal e-commerce platforms McKinsey estimates the GMV at USD $40 billion by 2022 on the Indonesian market. Meanwhile, regarding the socio-commerce platforms (for example Instagram and Facebook) the GMV is estimated to reach up to USD $25 billion.

There are a couple of factors that support rapid growth of the e-commerce sector in Indonesia. Firstly, smartphone and Internet penetration is continuously rising. Secondly, Indonesia has a big population that sees its purchasing power strengthening amid robust macroeconomic growth. Thirdly, Indonesia has a young and tech savvy population, meaning they rapidly adjust to new technology.

However, McKinsey also detects several challenges for further growth of the e-commerce industry. Firstly, due to infrastructure bottlenecks logistics costs are high. Secondly, in terms of non-cash payment infrastructure Indonesia is still in the early stages of development (there is a lack of seamless, secure, and scalable payment opportunities). Thirdly, there is a strong need to enhance the nation’s talent pool. Fourthly, the investment climate has to be made more conducive.

Despite these challenges the e-commerce market of Indonesia is expected to take giants steps in the coming years. While currently e-commerce sales only account for 5 percent of the nation’s total retail sales, this figure is expected to rise to the range of 17 – 30 percent in the next five years.

This would be a great asset to the economy because it generates employment opportunities. According to McKinsey, by 2022, online commerce could directly or indirectly support up to 26 million full-time-equivalent jobs, representing around 20 percent of Indonesia’s total workforce.

SOURCE:
https://www.indonesia-investments.com/news/todays-headlines/mckinsey-expects-great-growth-for-indonesia-s-e-commerce-market/item8959?

Top 10 e-commerce sites in Indonesia 2018

1. Lazada Indonesia
Monthly Traffic Estimate (Mar 2018): 118,500,000
A leader of e-commerce in Indonesia, also present in Thailand, the Philippines, Singapore, Malaysia and Vietnam, Lazada is an online department store and marketplace for retailers to sell their own products. Founded in 2011 by Rocket Internet, the Chinese e-commerce giant Alibaba acquired a controlling stake in Lazada and its operations in Southeast Asia in 2016.

2. Tokopedia
Monthly Traffic Estimate (Mar 2018): 111,000,000
Tokopedia is the largest online marketplace in Indonesia, allowing individuals and businesses to open and easily manage their own online stores. It has received funding for more than 100 million US $ from Japan’s Softbank and the famous American tech venture capital firm, Sequoia Capital.

3. Bukalapak
Monthly Traffic Estimate (Mar 2018): 100,000,000
Bukalapak is another of the leading online marketplaces in Indonesia, providing an e-commerce platform for brands and individuals to easily buy and sell online. Bukalapak insists on the ease and reliability of e-commerce, providing extra financial guarantees to its customers.

4. Blibli
Monthly Traffic Estimate (Mar 2018): 45,900,000
Blibli is an online shopping mall with a diversified offer of products from computers and gadgets, fashion, health and beauty, mother and child, home and decoration, automotive. It also provides visitors and customers with special promotions, tickets and vouchers.

5. Shopee Indonesia
Monthly Traffic Estimate (Mar 2018): 39,100,000
An important player in the region, especially in “mobile-first” countries, Shopee is a primarily mobile, diversified online shop also providing a regular web shopping experience. A major platform throughout Southeast Asia, Shopee is also present in Singapore, the Philippines, Malaysia, Thailand, Vietnam, as well as in Taiwan.

6. JD.id
Monthly Traffic Estimate (Mar 2018): 16,900,000
A diversified online department store, JD.id provides a variety of products categories such as fashion, electronics and gadgets, family and health. Launched in November 2015, JD.id is a subsidiary of the Chinese e-commerce company JD.com, also known as Jingdong.

7. Elevenia
Monthly Traffic Estimate (Mar 2018): 7,300,000
An online marketplace, Elevenia gathers more than 30,000 sellers and more than 4 million products from diverse categories, such as home appliances, family, health, beauty and fashion, computers and gadgets, sporting goods, collectibles, food and drinks. It also provides promotions and e-coupons.

8. Bhinneka
Monthly Traffic Estimate (Mar 2018): 7,100,000
Bhinneka is a chain of specialized department stores providing computers and gadgets, electronics, home appliances and electric accesories and tools. A pioneer of e-commerce in Indonesia, Bhinneka has developed its web platform to sell these products online.

9. Zalora Indonesia
Monthly Traffic Estimate (Mar 2018): 4,850,000
Zalora is the largest e-commerce site in Southeast Asia specialized in fashion. Enabling fashion brands to sell their products to the site’s visitors, Zalora was founded in 2012 by Rocket Internet. Zalora is present in Singapore, Malaysia and Brunei, the Philippines, Thailand, Vietnam, Hong Kong and has recently launched in Taiwan.

10. Qoo10 Indonesia
Monthly Traffic Estimate (Mar 2018): 3,000,000
Qoo10 is an online marketplace especially developed in women and fashion with a large portfolio of Korean products. Operated by a joint venture with eBay following the acquisition of the South Korean site Gmarket, which rebranded to Qoo10 in 2012, it is present in other Asian market, especially in Singapore and Japan, and aims at expanding to other Asian countries.

SOURCE:
https://aseanup.com/top-e-commerce-sites-indonesia/

IMPORT TAX REGULATION FOR POSTAL ITEMS

REGULATION
Ministri of Finance Regulation No : 182/PMK.04/2016 on Ketentuan Impor Barang Kiriman (Import Provision For Goods Carried by Post and Courier)

PROVISION
For Import Goods with FOB above USD 75 to USD 1.500 the following rules will apply :
– 7.5% duty
– 10 % VAT
– In the absence of Tax ID Number , the raise of 100% tariff will apply.

Import goods with FOB at maximum 75 USD is not subject to duty and tax